Privacy notice
Last updated: 11 October 2026
1. Who is responsible
HealthSeed AG, Weidmannstrasse 5, 8046 Zurich, Switzerland, is responsible for the personal data processed on zinos.com. ZINOS is a business of HealthSeed AG.
Questions about your data: privacy@zinos.com.
We process personal data under the Swiss Federal Act on Data Protection (FADP). Where the EU General Data Protection Regulation (GDPR) applies to you, we also meet its requirements.
2. What this notice covers
This notice covers zinos.com and the ways you can contact us through it. It does not cover the ZINOS software a hospital runs. Inside a hospital, the hospital is responsible for its own data, and a separate agreement governs any processing we do for it.
3. What we collect, and why
When you visit the website. Our hosting provider records technical data your browser sends: IP address, date and time, pages requested, browser type, and referring page. We use it to deliver the website and keep it secure, and the provider keeps it for a short period, at most 30 days. We do not use advertising tools on zinos.com.
Visit statistics. Our hosting provider, Vercel, counts visits to zinos.com for us with its Web Analytics service. It sets no cookies and stores nothing on your device. For each page you view it records the time, the page address, the website you arrived from, an approximate location derived from your IP address (country, region, and city), and your device type, operating system, and browser. The page address is sent without its query string, apart from any campaign tag. It also records, in the same way, a click on a link to book a demo, the sending of an enquiry, a booking made in the calendar, and a guide download, each carrying only its name, the page it came from, and the type of enquiry or the guide requested. Vercel discards the hash it uses to tell visitors apart after 24 hours, and we see aggregated figures only. The legal basis is our legitimate interest in understanding how the website is used.
When you contact us. If you book a demo, request documentation, or ask a question, we collect what you give us: name, work email, institution, role, country, and your message. We use it to reply, arrange a call, and keep a record of our exchange. You receive an automatic confirmation by email; a person reads every enquiry. The legal basis is our legitimate interest in answering enquiries and, where you ask for a demo or documents, steps you have requested before any contract.
When you book a call. If you choose a time in the booking calendar, the booking tool receives your name, email, institution, role, and the time you choose, and sends you the invitation. Calls take place by video.
When you download a guide. We ask for your name and work email, and record whether you agreed to receive our emails and whether you asked us to contact you. We use your email to send you the guide. If you agreed, we first send you an email asking you to confirm; once you confirm, we send you emails about new guides and articles. The legal basis is your consent, which you can withdraw at any time through the link in every email or by writing to privacy@zinos.com. If you asked us to contact you, we treat your request as an enquiry.
Documents. We share documentation only after a call and a signed NDA.
4. Who processes data for us
We use service providers under data processing agreements. They process personal data only on our instructions.
| Purpose | Provider | Where data is processed |
|---|---|---|
| Website hosting and visit statistics | Vercel Inc. | United States and EU, under the safeguards in section 5 |
| Storage of enquiries and guide downloads | Supabase Inc. | EU (Frankfurt, Germany) |
| Email delivery and our mailing list | Brevo (Sendinblue SAS) | EU |
| Booking calls | Calendly LLC | United States, under the safeguards in section 5 |
| Email, calendar, and video calls | Google (Google Workspace and Google Meet) | EU and United States, under the safeguards in section 5 |
We do not sell personal data, and we do not share it for advertising.
5. Transfers abroad
Where a provider processes data outside Switzerland or the EU and EEA, we transfer it only to countries the Federal Council recognises as adequate, including, for certified companies, the Swiss-U.S. and EU-U.S. Data Privacy Frameworks, or under safeguards such as the standard contractual clauses recognised by the FDPIC and the European Commission.
6. How long we keep data
| Data | Kept for |
|---|---|
| Server logs | At most 30 days |
| Enquiries and call records | 24 months after our last exchange, then deleted, unless a contract follows |
| Mailing list | Until you unsubscribe or withdraw consent |
| Guide download records | 24 months after the download, or for as long as you stay on our mailing list, whichever is longer; then deleted, unless you asked us to contact you |
| Data we must keep by law | As long as the law requires |
7. Cookies
zinos.com sets no cookies of its own: no analytics, advertising, or tracking cookies. If you open the booking calendar after sending the form, Calendly may set its own necessary cookies to run the booking; its privacy notice describes them.
8. Your rights
You can ask for access to your data, for correction, for deletion, for restriction or objection to processing, and for a copy in a portable format. Where we rely on your consent, you can withdraw it at any time. Write to privacy@zinos.com; we reply within 30 days.
You can complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC). If you are in the EU or EEA, you can also complain to the data protection authority where you live or work.
9. Changes
We update this notice when our processing changes. The date at the top shows the current version.